Learning Centre

A clearer answer.
A useful next step.

Learn a task, try an example or look up an insurance term. Start with the question in front of you.

Fictional examples. Your team makes the final decision.

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Three questions. Three different answers.

Keep the agreement, the evidence, and the policy separate as you review.

What was requested?

The agreement identifies who must carry which insurance, with limits, conditions and exceptions. If there is no clause, start with the work and responsibilities to prepare a request.

Review the agreement

What was provided?

A certificate or letter shows the information stated in that document.

Understand the evidence

What would the policy cover?

The policy terms, relevant facts, and applicable law need to be considered together.

Understand policy wording

Compare insurance types, limits, dates, insured parties and required terms. A matching amount alone does not establish that the requirements are met.

Short Visual Guides

Learn the task in front of you.

Each guide is about 25 seconds. Pause, move one step at a time, or open the written version.

Showing all nine walkthroughs.

Get Started

Choose a Review Path

25 sec

See where agreement reviews, insurance evidence, Company Standards, Decision History, and Help live.

What you needYour organization accountWhat you getThe right place to begin
Read the steps
  1. Sign In with your own organization account.
  2. Choose Review Insurance in an Agreement or Check Insurance Evidence.
  3. Open Company Standards only when you need reusable positions.

Agreement Review

Review Insurance in an Agreement

25 sec

Describe the agreement context, confirm who must carry insurance, and review the contract wording.

What you needThe agreement and activity detailsWhat you getA clear next step and proposed wording
Read the steps
  1. Describe the activity, obligations and agreement.
  2. Confirm whether your organization, another party or both must carry insurance.
  3. Review the answer, reason, next action and proposed wording.

Company Standards

Choose Saved Positions or a Session Workspace

25 sec

Use the organization workspace for saved positions. Use the separate Workbook page for work in the current session and download ready files before leaving.

What you needChoose saved work or work for this sessionWhat you getA saved draft or working download
Read the steps
  1. Open Company Standards in the organization workspace to create a saved position or replacement version.
  2. Review every position and save it as a draft before anyone relies on it.
  3. If you use the Insurance Workbook page for the current session, download the ready files before refreshing, signing out or leaving.

Company Standards

Use Existing Insurance Standards

25 sec

Bring in a guide your organization already uses, then check each identified detail.

What you needYour existing standards or provisionsWhat you getA checked workbook starting point
Read the steps
  1. Choose Use Existing Insurance Standards.
  2. Add the relevant text and select Find Insurance Details.
  3. Confirm, correct or skip each detail before it is used.

Insurance Evidence

Check Insurance Evidence

25 sec

Understand a supplied document on its own, or compare it with an agreement requirement or claimed position.

What you needInsurance evidence in text or a supported fileWhat you getDisplayed facts and a focused next question
Read the steps
  1. Choose Understand This Evidence or Compare This Evidence.
  2. Paste the relevant evidence text. Where file controls are available, add a document or clear image and check the extracted wording. Add a comparison source only when comparing.
  3. Review what is shown, what differs, what is not shown, and what needs current confirmation. The check stays temporary unless an available Save Evidence Version action confirms it was saved.

Agreement Review

Review a Customer, Supplier, or Bid Request

25 sec

Identify who must carry insurance, then compare the full request with the work, possible losses and your usual position.

What you needThe agreement or questionnaire requestWhat you getA suitable answer and next action
Read the steps
  1. Describe the work and confirm which party must carry insurance.
  2. Add the requested insurance types, limits and other terms, your standard position if available, and any proposed changes.
  3. Review the recommendation and its reasons. Confirm missing facts and have the authorized business owner assess any remaining risk before accepting a deviation.

Decision and Approval

Prepare an Unusual Request for Review

25 sec

Keep a request outside the usual position clear, owned and limited to the right agreement.

What you needThe request, business reason and reviewerWhat you getA clear request and decision record
Read the steps
  1. Open the decision step when the request is outside your usual position.
  2. Add the business reason, reviewer and review date.
  3. Share the request with the assigned reviewer, then record the decision without changing the usual standard.

Wording and Redline

Review Proposed Contract Wording

25 sec

See the exact proposed change, choose how to handle it, and keep the source wording visible.

What you needThe supplied insurance wordingWhat you getA clear proposed change and comment
Read the steps
  1. Open the wording view from the review result.
  2. Compare the supplied wording with the proposed change.
  3. Apply the change, keep the wording or leave it for review.

Review Files

Download a Review or Decision Summary

25 sec

Choose a Word review for wording work or an Excel summary for tracking and next steps.

What you needA completed review or recorded decisionWhat you getA Word review or Excel summary
Read the steps
  1. Open a saved review from Reviews and check the answer. Use Decision History to review recorded decisions.
  2. Choose Export Result for review files. On the separate session Insurance Workbook page, use Activity and Downloads.
  3. Review the new file before sharing or using it as a record.

Fictional Evidence Examples

See What to Inspect Before You Rely on the Answer.

These original examples teach the evidence workflow. They are not ACORD forms, insurer documents, or valid proof of insurance.

Example 01Certificate ExampleUse for layout familiarization only.
  1. Check identity and dates.Confirm the named organization, policy reference, and visible policy period.
  2. Compare product, amount, currency, and basis.A number alone is not enough for a reliable comparison.
  3. Ask for separate proof when needed.A marked box does not replace the requested endorsement.
Example 02Broker LetterRead the statement and the dates together.
  1. Read the verb carefully.“We confirm” states what the broker reports. Check the dates too: this letter is dated September 2026, but its policy periods begin in January 2027.
  2. Keep each product separate.Policy references, dates, limits, currency, and basis must stay attached to the correct product.
  3. Respect the boundary.A broker letter can state information but does not itself amend a policy or guarantee a claim response.

Plain Meanings

Insurance terms, explained simply.

Open a term for its meaning and the next thing to check. These are general explanations; your document may define a term differently.

Certificate of insurance (COI)

A summary of stated insurance information, such as names, amounts, and dates. It does not change the policy.

What to checkCheck the details against the request. Ask for relevant policy wording when a specific protection needs confirmation.

New York DFS: certificate guidance (2002)
Endorsement

A document that changes policy terms. It may add protection, restrict it, or change a condition.

What to checkRead the wording, the policy reference, and the effective date together.

California insurance regulator: glossary
Additional insured

Another person or organization given insured status under the policy terms. Receiving a certificate alone does not establish that status.

What to checkAsk for the wording that gives the requested status and check who and what it applies to.

New York DFS: certificates and policy rights (2001)
Insurance limit

An amount stated as the maximum payable under particular policy terms. The currency and what the amount applies to both matter.

What to checkCompare the same insurance type, currency, and amount basis. Keep different currencies separate until an agreed comparison is available.

California insurance regulator: glossary
Aggregate

A total cap for the losses and period, project, or location specified in the policy. It applies alongside any per occurrence or per claim limit.

What to checkCheck which losses share the total and when it resets. Count each shared amount only once. $1 million each occurrence and $2 million aggregate does not mean $3 million for one occurrence. Do not assume every aggregate is annual.

NAIC: U.S. insurance glossary
Deductible

The portion of a covered loss allocated to the insured under the policy terms. A retention can work differently.

What to checkConfirm who pays and handles the initial loss. A large deductible does not by itself tell you the contract is unacceptable.

California insurance regulator: glossary
Per occurrence limit

The maximum for covered loss arising from one occurrence, as the policy defines it. One occurrence may involve several claimants. General liability commonly uses this basis.

What to checkRead the occurrence definition and each aggregate separately, including products and completed operations where relevant. The amount basis does not establish the coverage timing.

ISO CGL form: Sections I and III (U.S. example)
Per claim limit

The maximum for one covered claim, subject to any related claims wording. Professional liability or E&O often uses this basis. Some policies have an aggregate; others use an any one claim structure without a general annual cap.

What to checkCheck related claims, any aggregate, and defense costs. Per claim describes an amount basis; it does not itself mean claims made coverage.

Hiscox: U.K. professional indemnity example
Per incident or event limit

An amount attached to an incident or event as the policy defines it. Related losses or claims may be grouped into one incident. Some cyber and other policies use these terms.

What to checkPreserve the wording. Incident, event, occurrence, accident, and claim are not automatically interchangeable; check the definitions before comparing them.

Chubb: U.S. cyber policy example, Section VI
Per accident and auto limits

Auto liability commonly uses a limit for each accident. A combined single limit shares one amount across the stated bodily injury and property damage losses. Split limits keep bodily injury per person, bodily injury per accident, and property damage per accident separate.

What to checkCompare matching categories. A combined single limit does not itself state an annual aggregate. Check the policy’s accident wording and the coverages sharing the amount.

Progressive: U.S. auto liability limit structures
Workers’ compensation benefits

Workplace injury benefits and insurance requirements depend on the applicable statutory system. A generic per incident dollar amount is not a substitute for the benefits required by that system.

What to checkConfirm the relevant jurisdiction, worker status, and required benefits or scheme. Keep workers’ compensation and Employers’ Liability distinct.

NCCI policy form: U.S. workers’ compensation example, Part One
Employers’ Liability limits

U.S. Employers’ Liability commonly separates bodily injury by accident for each accident, disease for each employee, and a disease policy limit. These are distinct limits, not one generic workers’ compensation amount.

What to checkRead each category separately and confirm the local policy structure. Other countries’ Employers’ Liability arrangements and legal requirements may differ.

NCCI policy form: U.S. Employers’ Liability example, Part Two G
Occurrence cover

Generally focuses on when the covered injury or damage happened. This coverage timing is separate from a per occurrence limit, which describes the amount for one occurrence.

What to checkCheck the injury or damage date, policy period, and notice requirements. The date the work was done may be different.

California insurance regulator: commercial guide
Claims made cover

Generally focuses on when a claim is first made. Claims made and reported wording also specifies a reporting period. Any retroactive date, notice condition, or extended reporting period matters.

What to checkAsk for the claim date and the relevant policy timing terms. Insurance held when the work happened is not enough on its own.

New York DFS: claims made guidance (2003)
Retroactive date

A date that can restrict how far back the relevant acts or events may fall under a claims made policy.

What to checkCheck the actual date and wording. It is not necessarily the current policy start date.

New York DFS: claims made guidance (2003)
Exclusion

Policy wording that removes or limits protection for specified circumstances. An exception to an exclusion may change its reach.

What to checkRead the whole provision and its exceptions before deciding what it means for the request.

California insurance regulator: glossary
Professional liability

Insurance concerned with liability from professional services or advice. Professional indemnity and errors and omissions are related names; wording can differ.

What to checkCheck that the stated services match the agreement. A familiar product name does not establish the same protection.

NAIC: U.S. insurance glossary
Waiver of subrogation

A provision waiving an insurer's right to seek recovery from a specified party after paying a loss.

What to checkCheck which party, insurance, and circumstances the wording covers. A request in an agreement is not proof the policy provides it.

Travelers: U.S. workers compensation example

References explain their own market and date. U.S. terminology is not a statement of the law or insurance available elsewhere. For a local requirement, check the relevant authority and the agreement before relying on it. See when location matters.

Across Countries

When does location matter?

Start with the agreement and activity. Add a country when a local requirement or policy question depends on it.

Begin with what the text actually says.

Who must carry insurance? What type, amount, dates, and conditions are stated? You can start those checks without choosing a country.

If a local issue appearsConfirm the relevant country, then a state, province, or territory only if it changes the question.

Use the location connected to the activity.

For a question about employees, vehicles, or premises, identify where the relevant people work, vehicles operate, or property is located.

Ask one focused questionWhich local requirement applies to this activity, and what evidence is needed? Your broker or local adviser can confirm the detail.

For an example of location and activity affecting a requirement, see HSE guidance for employers in Great Britain.

Keep the relevant locations separate.

The agreement's governing law, the location of the activity, and the policy's territory or permitted courts may answer different questions.

Ask one focused questionDoes the required protection apply to this activity in each relevant country? Do not infer policy reach from a company address or the word worldwide.

Quick Answers

A few useful answers.

Open only the answer you need.

Do I need Company Standards before reviewing an agreement?

No. Review Insurance in an Agreement is a separate task. Open Company Standards when you want your organization's usual positions available for future reviews.

What can I learn from a certificate of insurance (COI)?

Check Insurance Evidence can report the insurance types, limits, dates and other facts stated in the certificate. Compare them with the requirements or insurance statement you supply. Request the specific endorsement, wording or explanation needed for a missing detail. A COI does not replace the policy or confirm how a claim would respond.

What is the difference between being asked for insurance and requesting insurance?

Choose We Are Being Asked for Insurance when the agreement requires your organization to carry it. Choose We Are Requesting Insurance when the agreement requires another party to carry it.

What happens when a request is outside our usual position?

Review why the change is requested, whether the standard fits the work and what risk would remain. InsureClause can help record the difference, rationale and assigned person. Your authorized business decision maker decides whether to accept the exception through your organization’s approval process.

Can I review proposed contract wording?

Yes. The wording view keeps the supplied text visible beside the proposed change so you can apply it, keep the original or leave it for further review.

Which file should I download?

Use a Word review for proposed agreement wording and comments. Use an Excel summary for tracking requests, decisions, owners and next steps.

Open All Frequently Asked Questions

Your Next Review

Put the steps into practice.

Use your team’s organization workspace for authorized work.

Explore a Review Example